Community-based laboratory and radiology services Bio-Test provides laboratory testing and radiology (including ultrasounds)services for patients referred by an Ontario licensed health practitioner (physician, nurse practitioner or registered mid-wife). In order to provide the best access possible to patients, Bio-Test specimen collection services are provided at the following locations: Licensed Bio-Test specimen collection centres Physician's offices and medical clinics Community Health Centres Nursing/Retirment homes Long-Term Care facilities Private homes

Radiology and ultrasound services are also provided at specific Bio-Test patient centres.

Occupational Health Testing:

Bio-Test is able to provide laboratory services for an organization's employees with great flexibility. We understand the importance of time and the importance of employee health.

Customized worforce specimen collection programs can be carried out on-site or at one of our patient centres, whichever is more convenient for the organization.

Radiology and ultrasound services can be easily arranged at specific Bio-Test radiology clinics as well.

The Quality Management Program for Laboratory Services (QMP-LS) was legislated by the Ministry of Health and Long-Term Care and it regularly monitors Bio-Test Laboratory's assay quality. As well, Bio-Test has incorporated in-house quality control programs as a part of every analysis. In addition to assayed controls and standards, normal and abnormal sera are ran with each batch. Random samples are processed in duplicate to monitor variance of the procedures. These quality control programs are overseen on a daily basis by our medical staff for accuracy and linearity.

Bio-Test also performs ECG's at its' patient centres and provides a house call service to private home, nursing/retirement homes and long-term care facilities. In addition, Radiology facilities are located at 168 Charlotte Street and at 1929 Russell Avenue. Ultrasound services are performed at 168 Charlotte Street.

The staff at Bio-Test Lab can be relied upon as your extended health support team providing timely, vital information in order to better assist you manage your patients' health.

Clinicians referring patients and samples to Bio-Test can expect only the highest level of personal, professional and efficient service provided by our Client Services department. At Bio-Test, client service staff members can address your requests for patient results (verbal or fax), add-on tests, collection procedures and other technical information in a timely and efficient manner.

When calling the main lab (613-789-4242) for any query, you can expect a human voice to quickly answer the call and address your needs immediately.

Specimen Collection
Qualified phlebotomists are available for specimen collection in your office, clinic or in nursing homes and institutions, on a routine basis.

Courier Service
A courier service is provided for the pick-up of specimens and delivery of reports. Laboratory supplies ordered from your office/clinic are also delivered to client locations by a Bio-Test courier, once the order is processed. Courier services are provided free of charge.

Supplies
Bio-Test Laboratory provides all supplies necessary for the procurement of specimens. Supply requisition forms are provided to physicians' offices for ordering convenience.

Consultants
Consultants in every Laboratory discipline are available to physicians for any question or assistance.

Communications
Bio-Test's Public Relations Department is able to provide any information regarding our services and is able to arrange for the delivery of supplies and for specimen pick-up. The department is pleased to handle any general inquiries.

Suggestions and comments are welcome.

Please contact: Mr. A. Malik at (613) 789-4242

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